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How we work

Sourcing and inquiry process

A clear sequence of steps so both sides understand requirements, options and terms before any order is placed.
  1. Step 1

    Send an inquiry

    Email us the categories you are interested in, your business type, approximate quantities and target timing. Reference photos or existing item specifications are helpful.

  2. Step 2

    Review requirements

    We review your request and follow up with questions about materials, sizes, colors, packaging and delivery expectations so both sides understand the scope.

  3. Step 3

    Options and quotation

    Where we can support the request, we share available options and a written quotation. Pricing, minimums and lead times depend on the specific items and quantities.

  4. Step 4

    Samples, where available

    For some items, samples may be arranged before an order is confirmed. Sample availability and cost are discussed case by case.

  5. Step 5

    Order confirmation

    Final specifications, quantities, payment terms and shipping arrangements are agreed in writing before production or fulfillment begins.

Inquiry checklist

What to include in your first email

Complete information reduces back-and-forth. Partial details are fine. Send what you have and we'll ask about the rest.

Suitcase wheel, handle and zipper detail
Company
Business name, website or storefront, and the type of business
Products
Categories or specific item types, with reference photos if available
Specifications
Materials, sizes, colors and any must-have features
Quantities
Estimated order size, and whether this is a one-time or recurring need
Packaging
Retail-ready, bulk, or custom packaging requirements
Timing & delivery
Target delivery date and delivery location

A note on terms

Nothing on this website is an offer of sale. Pricing, minimum quantities, lead times, payment terms and shipping are set out in a written quotation for each request and become binding only when both parties confirm an order.

Planning a travel goods order?

Send your category, quantity and timing details. We'll review the request and follow up with questions or options.